Essentials
Frequently asked questions
The questions that come up the most. If yours isn't here, hop onto our support Discord server via the Contact page.
Updated on
? Frequently asked questions
Q. How do I add Ganyu to my server?
Click "Add to Discord" on ganyu.fr, pick your server and approve the permissions. Setup takes less than a minute. Details on the Getting started with Ganyu page.
Q. The commands aren't showing up, what should I do?
Make sure the bot was invited with the applications.commands scope, then restart your Discord client (Ctrl+R). Also check under Server Settings → Integrations that the commands aren't restricted.
Q. Is Ganyu free?
Yes. All the core features are free, no credit card required. Premium (server or player) unlocks higher limits and cosmetic bonuses — see Premium.
Q. How do I earn Ganyu Coins?
With /daily and /hourly, by leveling up, through quests (/quests view), fishing, channel drops, casino bets and mini-games, or giveaways. See the Economy & Ganyu Coins page.
Q. Are my coins shared across servers?
Your progression is mostly tied to each server, but you also have a global inventory that follows you everywhere.
Q. How do I configure the bot?
Everything happens on the ganyu.fr web dashboard: sign in with Discord and pick your server. Each module has its own configuration panel — see The web dashboard.
Q. Is the casino fair?
Yes. The odds are fixed and documented (for example 50% at coinflip, a 3% house edge at crash). No result is ever adjusted based on the player — see Casino & mini-games.
Q. What languages is Ganyu available in?
French, English, Spanish and Vietnamese. Each member picks their language with /language user set; an admin can set or enforce the server's with /language guild set.
Q. Can I translate a message?
Yes, with /translate <message_id> <language>: the command translates the targeted message into the language of your choice.
Q. How do I change the bot's language?
/language user set for yourself, /language guild set for the whole server (admin). See Getting started with Ganyu.
Q. How do I delete my data?
Contact the team via the site's Contact page; also see the privacy policy at ganyu.fr/privacy.
Q. What is player premium for?
To unlock personal perks that follow you everywhere: customizable profile, titles, doubled coinflip bet, /antimove, a daily XP booster and enhanced game trackers. See Premium.
Q. How can I support the project?
Vote for the bot with /vote, spread the word, or subscribe to a premium plan.