Contact Us
Have questions or need assistance? Join our Discord community or contact our team directly.
The Discord server is the fastest channel. A help room is open there at all times.
You can also reach a team member directly. The names listed below are ours on Discord.
For a bug, give your server ID, the command you ran and the rough time. That saves us a round trip.
Join our Discord
Connect with our community
Contact team members
.vaporz
Shān'~~
realkara
Frequently asked questions
How long does a reply take?
The Discord server is checked every day. The delay depends on the queue, but most requests are handled the same day.
How do I report a bug?
Describe the problem in the help room of the Discord server. Attach a screenshot, the server ID and the command involved.
Who handles billing questions?
Message us on the Discord server with the email address used for the payment. The applicable rules are in our terms of service.
Which languages does the team answer in?
French and English. The site and the bot are also translated into Spanish and Vietnamese.