# Frequently asked questions

> Every answer about the free Discord bot Ganyu: installation, commands, economy, premium, languages, personal data and how to reach live support.

Canonical: https://ganyu.fr/en/wiki/faq
Last updated: 2026-09-28

The questions that come up the most. If yours isn't here, hop onto our support Discord server via the Contact page.

## Frequently asked questions

### How do I add Ganyu to my server?

Click "Add to Discord" on ganyu.fr, pick your server and approve the permissions. Setup takes less than a minute. Details on the [[premiers-pas]] page.

### The commands aren't showing up, what should I do?

Make sure the bot was invited with the `applications.commands` scope, then restart your Discord client (Ctrl+R). Also check under Server Settings → Integrations that the commands aren't restricted.

### Is Ganyu free?

Yes. All the core features are free, no credit card required. Premium (server or player) unlocks higher limits and cosmetic bonuses. See [[premium]].

### How do I earn Ganyu Coins?

With `/daily` and `/hourly`, by leveling up, through quests (`/quests view`), fishing, channel drops, casino bets and mini-games, or giveaways. See the [[economie]] page.

### Are my coins shared across servers?

Your progression is mostly tied to each server, but you also have a global inventory that follows you everywhere.

### How do I configure the bot?

Everything happens on the ganyu.fr web dashboard: sign in with Discord and pick your server. Each module has its own configuration panel. See [[dashboard]].

### Is the casino fair?

Yes. The odds are fixed and documented (for example 50% at coinflip, a 3% house edge at crash). No result is ever adjusted based on the player. See [[casino]].

### What languages is Ganyu available in?

French, English, Spanish and Vietnamese. Each member picks their language with `/language user set`; an admin can set or enforce the server's with `/language guild set`.

### How do I change the bot's language?

`/language user set` for yourself, `/language guild set` for the whole server (admin). See [[premiers-pas]].

### How do I delete my data?

Contact the team via the site's Contact page; also see the privacy policy at ganyu.fr/privacy.

### What is player premium for?

To unlock personal perks that follow you everywhere: customizable profile, titles, doubled coinflip bet, `/antimove`, a daily XP booster and enhanced game trackers. See [[premium]].

### How can I support the project?

Vote for the bot with `/vote`, spread the word, or subscribe to a premium plan.

## Sources and official documentation

- [Discord Developer Docs: Overview of apps](https://discord.com/developers/docs/quick-start/overview-of-apps)
- [Discord Community Guidelines](https://discord.com/guidelines)

## Related

- [The Ganyu wiki](https://ganyu.fr/en/wiki.md)
- [Getting started with Ganyu](https://ganyu.fr/en/wiki/premiers-pas.md)
- [The web dashboard](https://ganyu.fr/en/wiki/dashboard.md)
- [Premium](https://ganyu.fr/en/wiki/premium.md)
- [Quick setup with /setup](https://ganyu.fr/en/wiki/setup-rapide.md)